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FAQ

  • Storage

  • Fermentation

  • Refunds/Returns

Storage

How long does Kimchi last?

How do I store Kimchi?

Is there a way to prolong the freshness?

My kimchi turned sour. Why?

Fermentation

When does my kimchi start fermenting?

How does my kimchi start fermenting?

The containers are bubbling- is this normal?

add: link to recipes

Returns / Refunds

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. We accept return or refund our product with the below rules: 1) There must be at least 75% of the product remain in the container2) A reason why you would like refund ore return3) Provide your contact information including your full legal name and phone number.Please don’t hesitate to contact us if you have any questions!

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